PATTY SKI DonoVALY

Booking terms and conditions

 THE PROPERTIES ARE NO SMOKING.

Arrival arrangements

The property is generally available from 3.00 pm on the day of arrival but in some cases earlier arrival may be possible by special arrangement. Please bear in mind that if you arrive earlier than the agreed time, the property may not be ready for you and you would have to leave your bags and return later in the day once the cleaning has been done.

Departure arrangements

The properties must be vacated by 9.00 am to allow time for them to be prepared for the next guests. Later checkouts can be arranged, but always depends of availability.
On departure, please lock up and bring  the keys to PATTY SKI office, at the ski school. If you fail to return your keys and we have to have replacement lock, there will be a charge of 1.000 Sk, which will be deducted from your credit card if paying online or from your damage deposit if paying my cheque or cash.

Damage/cleaning deposit

The properties are decorated and furnished to a good standard and are cleaned thoroughly before each let. We therefore hold a damage/cleaning deposit of 100 EUR if paying by cash or cheque \ or credit card details if paying online ) against the possibility of any damage or breakages in the property or to cover for any excess cleaning costs if the property is not left clean and tidy (for example, dirty or stained carpets or furnishings, washing-up left undone etc.). The deposit will be returned in full, providing the property has been left clean and tidy and there is no damage, as soon as possible after the property has been inspected usually 1 week later. Your credit or debit card will be charged if there is any need to for damages incurred.
NB THE PROPERTIES ARE NO SMOKING.

Terms of Payment

In order to secure your booking, we must firstly receive a 20-50% deposit payment in advance. (The amount depends of the property type and the booked period )
Bank transfer charges are paid by the client , fully. There is no charge for payments made using debit/credit cards. The balance is due at the time of your arrival.
Tourist tax 0.33€ PPPD is never included in the price, HAS to be payed extra.

Cancellation

If you have to cancel or cut short your stay, you could be liable for the total cost of the let.

• If cancelled less than 30 days before arrival we cannot return the deposit.
• If cancelled more than 30 days before arrival we return your deposit, less 20% administration charge (min. 1 day charge )
• No shows will be fully charged